Cashiers

JOB DESCRIPTION:

The Cashier will be responsible for handling all customer transactions accurately and efficiently while providing excellent service at the point of sale. This includes receiving payments, issuing receipts, reconciling daily cash balances, and maintaining accurate records. The Cashier will also support sales operations by ensuring smooth checkout processes and adherence to company financial and operational policies. This is a full-time role with periodic performance reviews.

KEY RESPONSIBILITIES:

Transaction Handling:

• Receive payments from customers in cash, POS, or approved payment channels.
• Issue receipts and ensure correct change is given.
• Verify and count cash float at the beginning and end of shifts.

Reconciliation & Reporting:

• Balance cash drawers and sales records daily.
• Prepare and submit daily sales and cash reports to the Finance/Admin team.
• Flag and report discrepancies immediately.

Customer Service:

• Respond to customer inquiries at checkout with professionalism.
• Ensure a pleasant checkout experience to encourage repeat business.
• Resolve minor transaction issues promptly or escalate as needed.

Compliance & Controls:

• Follow company policies on payment handling and documentation.
• Ensure proper safeguarding of cash, POS terminals, and related assets.
• Adhere strictly to security and anti-fraud measures.

Support to Operations:

• Work with Sales Representatives and Inventory Officers to ensure correct pricing and availability of products.
• Maintain a clean and organized cashier station.
• Support stock-taking activities when required.